Who we are
We are Trouserphonic Records, our website address is https://trouserphonicrecords.co.uk
We are based in the sunny garden of England from where we provide musical entertainment in vinyl and compact disc format for sale on our website.
Our product is also available for download/streaming via third party providers such as iTunes, Spotify and Bandcamp.
What personal data we collect and why we collect it
Registered Users
There is no requirement to be a registered user to make purchases from our online store. ALL purchases are made as a ‘guest’ and all payment processing is handled externally by PayPal
Comments
All commenting and reviews is currently disabled to deter spam.
Media
Uploading is not possible
Contact forms
We do not currently use contact forms on this website and encourage all contact direct via email or telephone or via third party services such as Facebook and Twitter
Cookies
See our cookies information here
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Our website includes, but not limited to, media embedded from websites such as YouTube, Facebook, Soundcloud, Spotify. You can view their privacy policies by clicking on the respective links.
Analytics
The analytics within our site are those which are part of the WooCommerce online shop software and WordPress core.
Backup Saving & Management
We use All-in-One WP Migration by ServMask to backup our files and database. You can find their privacy policy here
Who we share your data with
We do not sell or supply your data to any third parties. The Groovy Uncle website employs WooCommerce as it’s shop interface, you can view the WooCommerce privacy policy here.
Your purchase transaction data is shared with PayPal via the PayPal Payment Gateway, should you choose to purchase items from our online shop and supply your details for payment and processing. You can view PayPal’s Privacy Policy here
For customers wishing to subscribe to our email newsletter, we do not process or store your personal details on the website database. All data in regard to this is stored and handled by EmailOctopus, you can view their privacy policy here
Retaining your data
If you make a purchase on our store your data is stored as part of the purchase process. If you have made purchases from our site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please address any such enquiries to data-controller@trouserphonicrecords.co.uk
Additional information
How we protect your data
The security and reliability of our service is our number one priority. Groovy Uncle website is constructed using the WordPress core, please click here to read about WordPress security . As further security we also use Wordfence Premium to protect our site from unwanted visitors.
Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we build and use.
What data breach procedures we have in place
In the event of customer data being lost, stolen, or compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with our web host providers and any customers affected to determine next steps such as any end-user notifications, software updates, and how to avoid or prevent any similar event in the future.
If you have any question regarding Groovy Uncle and GDPR please contact data-controller@trouserphonicrecords.co.uk